Support is solely through our online forums at http://forum.devolutions.net/.
Subscribers of a paid support plan receive an email address and a plan ID. You should send your support requests to the appropriate email address and provide your plan ID on the subject line.
You are also encouraged to find information and ask questions in our forums at http://forum.devolutions.net/. They contain years of relevant information and have the benefit of being enriched for the whole community when we post an answer.
Please consult our Support Policy for more information.